Política de envío

DAMAGE
Once you accept your package, Shop Gate Openers is not responsible for ANY damage caused by the carrier. You must document any damage with the carrier at the time of delivery and should refuse acceptance of the package if damaged. Furthermore, Shop Gate Openers is not responsible for any items stolen after delivery.

FREE SHIPPING
Free shipping is provided as an incentive to purchase from us and is not available in all states specifically Hawaii and Alaska even if system generates a free quote by default. Since we pay the cost to ship the items to you we shop for the cheapest shipping alternative we can find at the time of your purchase so disregard any options the website may provide. The free shipping method does not provide for insurance and we warn you in advance that we are not liable for any damage to your equipment during transport - none! You’ll have to take it up with the shipping company be it UPS, USPS, FEDEX, DHL or a local delivery service. If you wish to avoid any issues please upgrade your shipping and have your package insured - contact us for a rates. Furthermore (this is big), should you return a free-shipped item to us we will deduct the original shipping costs in addition to all the other fees from the refund amount due (which can amount to hundreds of dollars on large items).

ABOUT SHIPPING
Shipping is never, ever refundable. All shipping expenses, including purchases and returns (even damage returns), are the customer's responsibility unless otherwise stated. When large items are shipped via freight carrier the customer is responsible for unloading the items from the truck themselves or face delivery surcharges by the freight company. In the event a customer refuses shipment after it left our warehouse, the customer will be responsible for all freight charges to and from the shipping location as well as restocking fee as provided by our Terms and Conditions, unless the item is Special Order in which case no refund will be given.